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"Tom consistently provides a professional service and is always happy to assist with any query, even if it is last minute or same day. If he is unable to offer a solution for a transport request, an honest and detailed explanation is provided, typically with a follow up in the instance he receives another option (however it is rare TS are unable to provide a suitable solution). Pricing is very competitive and Tom is more than happy to receive my feedback on other options we have been given (price, availability, vehicle sizing etc.). Nearly always he will be able to price match or even beat other LSPs.
Post-booking stage, TS send regular updates on ETA, loading and transit times and on the odd occasion delays or disruptions in transit, however I have not yet had any deliveries with where cargo has not reached end destination within the requested time frame. TS Europe have ultimately established a reputation for offering a reliable service with competitive pricing and friendly representatives, who I cannot recommend enough."
- Melissa Craddock-Camp
"TS Europe have played a large part in our logistical needs for just under a year now. We could not ask for a more accommodating and reliable logistics provider for our needs and requests. At a reasonable price and with a can-do attitude, we are grateful for the help and support we receive from Tom and always done in such a friendly manner.
We commend TS Europe on their consistent hard work and hope to positively move forward with our working relationship for the foreseeable future."
- Francesca Barbieri
"Over the past year TS Europe have moved import and export road freight for This Way Up. We couldn’t be happier with the service we have received from TS Europe during this time period. When dealing with TS Europe the communication has always flowed in a timely manner and so have our shipments.
We have no hesitation in recommending TS Europe as a supplier of international haulage and are happy to be associated with them."
- Raymond Jocelyn
This Way Up Cargo Ltd
"As dispatch Manager at Smith Anderson, I was given the task of sourcing a reasonably priced transport provider for a new customer in Poland. We now have a great relationship with this customer who are considered to be one of our “Gold accounts”, and TS Europe are one of the reasons we have this in place.
Having worked with TS Europe on a weekly basis, for over a year, I have found them to be very reliable, especially over the past few weeks, where we’ve had to supply our Polish Customer at short notice. I would strongly recommend them, and look forward to working with them over the next few years."
I just wanted to let you know how pleased we have been with the service we have received from you organising deliveries to Europe on our behalf, quick efficient replies when we have contacted you, consignments arriving on time and without any problems.
I would have no hesitation in recommending your service and will be contacting you again when we have a shipment ready."
- Mary Patten
Brontë Carpets Ltd